Carpet Care and Guidline

Carpet Cushion

The cushion under your carpet is one of its most important components. It is the base that helps the carpet retain its texture and appearance. A cushion is sold by its thickness and density. A pad that is too soft will adversely affect the performance of the carpet. A pad that is too thick interferes with the anchoring of the carpet. You must use a pad within the recommended specifications in order to qualify for Mohawk Carpet Corporation warranties.

For residential installation we recommend a cushion of no more than 7/16 inch thick, and no less than 1/4 inch thick with a 6 pounds per cubic foot of density or equivalent.

We recommend a cushion of 3/8 inch thickness with a 6 pounds per cubic foot of density or equivalent for berber style carpets.


In selecting your color, take the time to look at large samples in your home, both by daylight and by lamplight in the evening. The color you choose will look different under different lighting conditions.
Light colored carpets will show more soil and require more maintenance than dark colors. Darker colors of carpeting are more effective in high traffic areas. Multi-colors and patterned carpets are especially effective in hiding soil.
The performance and quality of a carpet is directly related to the amount and quality of the fiber that goes into the pile. The better the fiber and the denser it is packed, the better the carpet will perform. Thin, less dense carpet will lose its surface appearance faster. It is best to buy the highest quality you can afford.

Stain Removal

Treatment of the affected area should begin immediately upon discovery. The more time that elapses before treatment, the more difficult a stain will be to remove.
First scrape food spills gently with a spoon or dull knife, removing as much as possible.
Always work from the outer edge of the stain towards the center to avoid spreading. Blot*, do not rub or scrub, as the carpet may fuzz.
When using a mild detergent, use a clear, non-bleach laundry detergent. Do not use cloudy detergents as they can leave a sticky residue. Use only 1/4 teaspoon of detergent to 32 ounces of water. Follow detergent cleaning with clear water rinsing and then blot to dry as much as possible.
* For any stain removal, use a white cloth or paper towels for cleanup.

Vacuum Regularly

Most dirt, and even dust, takes the form of hard particles. When left in the carpet these gritty, sharp particles abrade the pile of the carpet. Regular vacuuming not only prolongs the life of the carpet, but will enhance its appearance as well. Most soiling in carpet is of the dry, particulate type which can be removed with a vacuum cleaner.
Vacuum high traffic lanes daily, medium to high traffic areas twice weekly, and the entire house at least once a week.
Use a vacuum with a rotating brush or beater bar. Change the bags often and check the beater bars for burrs and gouges so as not to damage the surface of the carpet. Some thick loop pile carpets will fuzz if a rotating brush vacuum is used. In this case we recommend a suction vacuum only.

Preventative Maintenance

The use of mats or runners at all home entrances and on uncarpeted areas adjacent to carpet will reduce soil and moisture in traffic areas. Clean mats and any other rugs placed over carpet regularly.
The use of furniture coasters to distribute the weight of heavy items is also recommended, especially for furniture with wheels. Take care when moving furniture with wheels by putting a protective barrier between the wheels and the carpet.
To extend the beauty of your carpeting, close drapes or blinds during hours of direct sunlight.
Exercise extreme caution with all bleaches, tile cleaners, mildew removers, oven cleaners, drain openers and plant food. They are strong chemicals that can permanently discolor or dissolve carpet fibers.

Cleaning Recommendations

Even with regular vacuuming, soil particles and oily dirt will cling to the carpet fibers, and with foot traffic these particles and oily dirt are driven deep into the carpet. We recommend professional hot water extraction every 18 to 24 months. Periodic cleaning, using the hot water extraction method performed by a professional cleaner, will refresh carpet appearance.
The most used areas, such as entrances, doorways, traffic lanes, and in front of chairs will collect dirt faster than other areas. Clean these areas as they begin to show soil. This will stop dirt from spreading, and will extend the time between professional cleaning.